Redbus — refund has not been done since more than 3 months. worst service ever.

Address:638401
Website:m.redbus.in

I cancelled my journey ticket in 20th October, which charged around ₹3141.60. Till date I have not received any kind of refund. I am literally trying to contact your customer care number but it's not picking up, the automated voice always says please call from you registered mobile number which I am doing.
Further the issue in help menu is again and again showing the issue is resolved, which is NOT resolved. This is the worst customer service anyone can have.
I am planning to file a Lawsuit Against Red Bus in IT Act 2000 and IT Amendment Act 2008. There's no status of the Refund till yet. I need a response
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Red Bus customer support has been notified about the posted complaint.
Dec 05, 2018
Updated by SanM
I cancelled my journey ticket in 20th October, which charged around ₹3141.60. Till date I have not received any kind of refund. I am literally trying to contact your customer care number but it's not picking up, the automated voice always says please call from you registered mobile number which I am doing.
Further the issue in help menu is again and again showing the issue is resolved, which is NOT resolved. This is the worst customer service anyone can have.
I am planning to file a Lawsuit Against Red Bus in IT Act 2000 and IT Amendment Act 2008. There's no status of the Refund till yet. I need a response on this as soon as possible.

Req ID - 5904201
T. No. - TMBF89872150
Complaint comments 

Comments

I have booked my bus ticket by red bus through online payment for

from mumbai to jamnagar on 12/11/2018 and paid 1990/- for

the same .i have not received any bus ticket from them.

they informed me that they will return my money within 10 day

but till now they have not returned my payment

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