[Resolved] Redbus — Refund is not credited and customer service is too bad

Gargisingh

from Coimbatore, Tamil Nadu

Oct 26, 2022

Address:

Door No, 10, Khader Nawaz Khan Rd, opposite to Starbucks Coffee, Thousand Lights West, Nungambakkam, Chennai, Tamil Nadu 600034

[Resolved] Redbus — Ticket Cancellation money not refunded
S
santumm
from Morinda, Punjab
Aug 6, 2021
I booked my bus ticket by REDBUS on 7 October2022(Ticket number (TIN): TRB[protected]from Madura to Chidambaram for dated 11 October 2022 that tckt amount was 945/- Rs. and cancelled the ticket and got a cancellation message that 850/- refund amount will be credited within 5 days

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days

Why they are not refunding my cancellation amount and my request is to please refund my money . please give me response as soon as possible.

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Dec 22, 2022

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Oct 30, 2022

Updated by Gargisingh No response is from the redbus service still my problem is not resolved.

Verified Support

Nov 09, 2022

Red Bus Customer Care's response Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.