[Resolved]  Redbus — refund issue

I booked a seat from redbus for my Delhi to Lucknow tour on[protected] and it got cancelled because the bus was seized. They called me and informed for my refund that it will come within 48 hours but today is[protected], it has not come . I called the bus operator ( speedways travel) they said they have refunded the money but it has not come to me . They asked me to contact redbus . But the customer care of redbus is of no use. Kindly refund my money as soon as possible otherwise I will take this matter to the consumer court .
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Jun 12, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
May 07, 2019
Red Bus Customer Care's response
Hi Customer,

Greetings from redBus!

Sorry for the inconvenience caused. Please share the ticket details with us via mail to [protected]@redbus.in and we'll look into it.

Thank you for contacting us.

Team redBus!
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