[Resolved] Redbus — refund issue | |
Hi i am ebenezer. I booked tickets on 13.02.2020 through redbus for travel from bangalore to chennai in national travels vide ticket no. Tp3f34339852 for my daughter daffina. After sometime, i cancelled the ticket booked for my daughter also. The journey date was 22.02.2020. While booking, rs 682.50 was debited from my account 4 times. But i got the refund for three. Still the amount of rs. 682.50 taken vide ref: inb/[protected]payu.in dated 13.02.2020 was not refunded. I have to get refund four times. Kindly looked into and solve at the earliest. Was this information helpful? | |
Apr 24, 2020 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Mar 10, 2020 Red Bus Customer Care's response Dear Customer, Greetings from redBus! As discussed on the call, we've received an amount for 3 transactions and we've processed the refund for the same. If the amount is debited one more time then we request you raise the chargeback with your bank for the transaction. Thank you for contacting us. Team redBus! | |
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