Redbus — refund issues and rude response from staff when asked about the status

Redbus — refund issues and rude response from staff when asked about the status

S Santhu Smily

Hi this is santhoshi. I have booked a ticket in redbus on may 15 but i was cancelled on 22nd may from redbus end due to lockdown and i was told that i will get my refund in 5 to 7 working days. But it is already a month and i have followed up with lot of time about that. Everytime they are saying that it will take 5 to 7 working days but still i didn't get my refund. Can you please check on this and help asap. Was this information helpful? No (0) Yes (0)
Red Bus customer support has been notified about the posted complaint.
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Red Bus Customer Care

from Bengaluru, Karnataka

Verified Support

Hi Santhu,

Greetings from redBus!!

We are sorry to hear about the poor experience. Kindly contact us at [protected]@redbus.in and share your concern in detail along with ticket id and we will assist you further accordingly.

Thank you,
Team redBus