[Resolved] Redbus — refund issues

Rakshith Devadiga

from Mangalore, Karnataka

Address:	Bangalore, Karnataka
Website:	redbus.in

I had a journey on 2nd october 2017 from kundapura to bangalore in sri durgamba travels. But due to bus issues people were not agree to travel in that bus. Bus went back to depot. Then on 3rd october i contacted sri durgamba travels for my refund. They told to contact redbus. I contacted red bus through call and they are telling me to wait 24 hrs. Each and every time when i call them they are telling like this only. Today is 10th october. I contacted again bus operator and they are telling that they told them (Redbus) to refund my amount. But the problem is in redbus. So please kindly check my complaint.

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Nov 26, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2017

Red Bus Customer Care's response Dear Rakshith,

Greetings from redBus.in!

We sincerely apologize for the hassle you had to go through. We would request you to share the ticket id along with the complete details on the issue faced to us on [protected]@redbus.in. We shall look into it on top priority.

We request your co-operation in this regard.

Regards,
Team redBus.