[Resolved]  Redbus — refund money

Canceled redbus ticket (Bangalore to namakkal) on 12th, april 2019. After cancelation i have receieved an email and message saying, your refund amount will be credited in 2-7 working days in your bank account. But, today the date is apr 19 2019. Almost 7days completed. Still i have not receieved my refund amount. Even i have checked the refund amount status in the following link "https://www.redbus.in/Cancellation", using my ticket number and email. There the status has been updated as "bank has processed refund", but still i have not receieved my refund amount. Please take action on the same
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Jun 22, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
May 08, 2019
Red Bus Customer Care's response
Hi Sarath,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us for your query.

In order to resolve your query/issue, we request you to please provide the redbus ticket id or registered email id with us via [protected]@redbus.in or you can write to us in the given link https://www.redbus.in/info/redcare. We'll be happy to help you out.

Once we receive these details, we will work on the resolution.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBuddy
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