[Resolved] Redbus — refund money from wallet to bank account

Enita Coelho

from Mumbai, Maharashtra

Address:

402, Gayatri Residency,behind Gurukripa Hospital, Laxmi Chowk, 411057

I want my last 2 cancellation amount to be transferred to my bank account.
The only reason to cancel all my ticket is last moment my journey from mangalore to pune cancelled by bus operator canara pinto.
So cancelled my journey on 8th august and 12 august as no one travelled to pune on 3 rd august. The cancellation amount is refunded to my red bus wallet. But i want this amount around 4000 rs to my bank account as i am not going to do any booking from redbus wallet in future as i have horrible experience with my last journey.

I called redbus customer to help in refunding money back to my account but they are refusing to do it.
I want my money back to my bank account.

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Mar 12, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2020

Red Bus Customer Care's response Hi Enita,

Greetings from redBus!

We are unable to fetch any details from the above complaint. Request you to share your booking details and reach out to us at [protected]@redbus.in

We will look forward to your response in the email address mentioned above.

Thank You
Team redBus!