[Resolved] Redbus — Refund money not giving full payment

Aayushi Patel

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I was going to book tickets online on 27 th but due to some issues got it book to 26 th Jan 2017as it just was for just 30 mins so they should be giving refund our money back n as our ticketcost was rs.999 n they gave us only rs56 as they should be giving us full payment back as we just had booked now so we should get our money back . This red bus should be sued I swear . This red bus sucks should be closed down forever

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Mar 2, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2017

Red Bus Customer Care's response Hi Aayushi,

Greetings from redBus!!

We understand your concern, however once the ticket is generated. We'll not be able to modify it and if the ticket is cancelled. It will be cancelled as per the cancellation policy provided by the bus operator.

Kindly share the ticket id. We will also check and update you at the earliest.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.