[Resolved]  Redbus — refund money not yet received

Hi

I ve cancelled my ticket booked via redbus from chennai to tanjore on oct 23 and have received a mail from redbus team quoting that my ticket have been cancelled and the refund amount of rs.556 has been processed. But till now (Nov-8), the refund amount has not been credited. Please kindly look upon it... The details are as follows

Your booking trip id for this ticket is[protected]

Ticket details:
Ticket number (Tin): tmbj55511874

The query i'd given for tracking is 5933685
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Dec 22, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2018
Red Bus Customer Care's response
Dear Suganya,

Greetings from redBus !!

Ticket id: TMBJ55511874

On checking we see that refund of Rs 557 has been successfully credited back to source account on 23rd October 2018. In case amount is not reflecting in your account, kindly contact relevant bank with bank ARN "75120338297000164008131". Bank will assist you further with refund details.

Thanks,
Team redBus
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