[Resolved] Redbus — refund my money

Sarang Ghotkar

Address:

Amravati, Maharashtra

I book travels tickit online nasik to yavtmal but tickit was not book and my money was deducted by red bus then message comes that money was refunded in 4 to 5 days but now 15 days complete money was not yet refunded. Please help me. My money was deducted from phone pay wallets, according to service provider money have to refund in 4 days so please solve my complaint

+2 photos

Was this information helpful?

No (0)

Yes (0)

Feb 8, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2020

Red Bus Customer Care's response Hi Sarang,

Greetings from redBus!

We did check the transaction details against the ref ID: S1912212103343936839168 and we could see that the amount was received at our payment gateway and stuck due to some technical glitches.
We have processed the refund of the same and shall be reflecting in your original mode of payment within next 7 bank working days as per the standard banking procedures.
We strive to serve you better on future bookings with us.

Note: We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Thanks and regards,
Team redBus!

Related Red Bus reviews

View all 3902 Red Bus Reviews

Comments

saravanan mms

I have booked tickets from Madurai to Chennai on 1-1-2020. Unfortunately bus operator cancelled that trip (I verified the operator cancellation email) but still red bus have not refund my money.