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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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Greetings from redBus Team!
Thank you for reaching out to us. I am Thokchom and I am here to assist you.
Since you faced technical issues at the time of booking, the ticket was not confirmed. However, the amount was deducted from your account.
Our team is constantly working and taking measures to control such issues. We are happy to share the refund has been initiated from our end back to the source account.
As per the standard banking procedure the amount will be refunded within 5 to 7 bank working days in the name of IBIBO Group Pvt/redBus.
Below are the refund details:Refunded Amount: Rs. 357/- Initiated on: 08/05/2022 Source: Original mode of paymentIf you do not receive this amount within the expected time, please reach out to the bank customer care team using the number mentioned on the back of your card. In case this payment was made using a credit card, please check the previous statement/unbilled transactions before reaching out to the bank
Team redBus!