[Resolved] Redbus — Refund not credited after bus cancellation
J
Jeyanth C R
from COIMBATORE, Tamil Nadu
Jan 18, 2022
Jan 19, 2022
This thread was updated on Jan 19, 2022
I have booked bus ticket on redbus app for the journey Coimbatore to Chidambaram . Journey date 09/01/2022. Later bus was cancelled due to lockdown restrictions. They have sent me mail that refund has been credited. But refund is not credited into my account. It has been more than a week..
Was this information helpful?
No (0)
Yes (0)
Feb 20, 2022
Complaint marked as Resolved
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2022
Red Bus Customer Care's response Hi,
Greetings from all o[censored]s, here at redBus!
We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.
You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.
With regards,
Team redBus
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment