[Resolved] Redbus — refund not credited

[Resolved] Redbus — refund not credited

P Pooja Wadgaonkar from Bengaluru, Karnataka

Red bus is worst. They have not refunded my 1600/- for bus cancellation. It's more than a month now. Customer care people just making me fool by telling some excuse. I want my money back. I will never do booking hereafter from redbus. I called customer care 4-5 times. They initiated transfer after 1 mnth wen i called dem to ask about refund. Den i have been told to contact bank. Was this information helpful? No (0) Yes (0)
Nov 2, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Sep 30, 2019 Red Bus Customer Care's response Hi Pooja, Greetings from redBus! We regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. Kindly share ticket details with us and we will get it resolved at the earliest. Thank you, Team redBus Verified Support Oct 02, 2019 Red Bus Customer Care's response Hi Pooja, Greetings from redBus! We request you to kindly write to us at [protected]@redbus.in along with ticket id. We will get your complaint resolved at the earliest. Awaiting for your email. Thank you, Team redBus
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Comments

Siva2511

from Chennai, Tamil Nadu

Hi Sir,

I have booked ticket on Sep 11, 2019 from Kumbakonam to Chennai and i cancelled the ticket on same date Sep 11, 2019. However, i have received the refund request mail from Redbus but the refund is not yet credited in my bank.

Please respond me as soon as possible.

Registered Redbus Mobile #: [protected]

Thanks,
Siva..