[Resolved] Redbus — Refund not credited to my bank account

[Resolved] Redbus — Refund not credited to my bank account

K Karthick Rajamanickam

I have not received that refund amount in my bank account and in received cancellation mail you mention that I will return that amount within 5 days( For your reference I am forwarding your mail with this mail). Why they are not refunding my cancellation amount and my request is to please refund my money. please give me a response as soon as possible. Ticket details: Ticket number (TIN): TPCW46781435 From: Chennai To: Srivilliputhur Date of journey: 04/12/2020 Travels: Naveen Travels Bus type: NON A/C Seater / Sleeper (2+1) Boarding time: 09:35 PM No of seats: 1 Seat number: L13 Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint.
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Red Bus Customer Care

from Bengaluru, Karnataka

Verified Support

Hi Karthick,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us regarding the refund status for your ticket ID TPCW46781435.

The refund for your ticket has been initiated from our end on 2nd December to the mode of payment used by you for this transaction.

Basis the policy of your bank, the amount should reflect in your account within 5 - 7 business days.

Details of the transaction are given below:

• PO No. :[protected]
• Refunded Amount: Rs. 719.1/-

In case, you do not receive the amount within the designated time period, you can contact your bank to know the status of your refund.
I hope this response was satisfactory.

Once again, I thank you for choosing redBus and hope you accept my sincerest apologies.

Have a great day!

Take Care,
Team redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.