[Resolved] Redbus — refund not generated | |
I had booked bus tickets from red bus (Maheshwaram travels) from nainital to new delhi (Ticket no. Tn9c[protected]. Departure date 02 september 2019, wherein just 1 hour before the travel i got the message of cancellation of bus due to vehicle breakdown. I have not got the refund of inr 2418 till date. Red bus app does not show any status of refund. Please help me get the refund from red bus. Thank you. Was this information helpful? | |
Oct 19, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Sep 16, 2019 Red Bus Customer Care's response Hi Akanksha, Greetings from redBus!! We regret the inconvenience caused. We have escalated your complaint to relevant team. We will get back to you at the earliest with updates. Thank you, Team redBus Verified Support Sep 18, 2019 Red Bus Customer Care's response Hi Akanksha, Greetings from redBus!! We understand that the poor experience during your journey would have caused an inconvenience to you, and I am truly sorry. Your feedback has been duly noted and communicated to the bus operator. We’ll work harder to educate bus operators on providing hassle free, quality service in the future. As compensation for the inconvenience caused to you, We are refunding your ticket amount partially. Kindly refer to email sent for more details on refund. Thank you, Team redBus | |
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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I need my entire refund back as I have booked my hotel already in udaipur and scheduled other programs.
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