[Resolved]  Redbus — refund not get

I have tried booking a ticket from bangalore to trivandrum on 20.04.2019.
Payment was done.. But due to their technical issues the transaction couldn't complete. So i tried booking again. The second time it got success. First time they have taken rs 4830 from account.. And based on my request they told that this may be refunded back within 7 days. Its been more than 10 days. I haven't got the money. Even customer care is also not replying me on this. Please help
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Jun 9, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
May 09, 2019
Red Bus Customer Care's response
Hi Ajin,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us for your query.

In order to resolve your query/issue, we request you to please provide the registered email id and mobile number with us via [protected]@redbus.in or you can write to us in the given link https://www.redbus.in/info/redcare. We'll be happy to help you out.

Once we receive these details, we will work on the resolution.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBuddy
Complaint comments 

Comments

Refund amount for cancelled tickets TN5P29995320 AND TN5P80049901 nor yet credited to my account

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