[Resolved]  Redbus — refund not given

I booked a ticket on 20th june and the traveller agency cancelled my ticket. I asked for the refund and its august no refund has been given to me yet. I called many times they never did the work. Even after numerous still havent received my amount.

My pnr was 736jjj9t
Call from which it got cancelled is [protected]

Please take strict action.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Sep 9, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2018
Red Bus Customer Care's response
Dear Customer,

Greetings from redBus!

This email is regarding your query about bus cancellation.

We regret the inconvenience caused, we've escalated the issue to the concerned team and will get back with an update at the earliest.

We appreciate your patience and understanding in this regard.

Thank you for choosing redBus.

Best Regards,
Team redBus
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3904
    Pending
    278
    Resolved
    2490
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information