[Resolved]  Redbus — refund not initiated

Address:Madurai, Tamil Nadu

The ticket booked for 2 people from thirumamgalam to coimbatore whose reference id 378599 and whose transaction id +4311172 was cancelled prior to their journey in 30.10.16, but couldn't reach u through any customer care services for refund details.
The ticket was cancelled but the account we not refunded,
Regards,
Pragadeesh

Could you please follow up the request.
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Jan 13, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2017
Red Bus Customer Care's response
Dear Customer,

Greetings from redBus.in!

We sincerely apologize for the inconvenience caused. We would request you to revert to us with the ticket ID, registered email ID and mobile number to us on [protected]@redbus.in and we shall look into the issue on top priority and share an update.

We request your co-operation in this regard.

Regards,
Team redBus.
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