[Resolved] Redbus — refund not initiated | |
Transaction id [protected] Reference id [protected] Refund of rs 2160 to be initiated on 8th june 2018. Booking trip id[protected] Ticket number (Tin): tm[protected] Date of journey: 09/07/2018 Travels: prasanna purple grand Ticket cancelled on 7th june 2018 The tollfree number provided is an electronic call which records the complaint and promises to be taken care of in 7 days. It has been a month now n the refund is not initiated yet. Was this information helpful? | |
Sep 10, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Aug 09, 2018 Red Bus Customer Care's response Dear Customer, Thank you for contacting redBus regarding the refund status of your trip id [protected]. The refund for amount Rs.2160/- was processed on 7th July 2018 to your card 472254XXXXXX2784 and the Bank ARN number for the same is “[protected]”. The amount should have been refunded within 7 bank working days from the date processed. If in case the refund is still not reflecting, kindly get in touch with your banker and raise a dispute with the aforesaid ARN. It has been a pleasure serving you today. Thank you for choosing redBus and have a great day ahead. Regards, Team redBus | |
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