[Resolved] Redbus — Refund not initiated for bus cancelled by operator.

Kaushik Sumit Singh

Oct 28, 2022

Address:

Lucknow

I had booked a bus ticket from Gurugram to Lucknow with ticket No. TRB[protected] which was eventually cancelled by the bus operator on 15.10.2022. However I have still not received the refund amount Rs. 2703.95/-. I have already taken up the matter with red bus but I have not got any positive response from their side.

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Dec 22, 2022

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2022

Red Bus Customer Care's response Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Verified Support

Nov 13, 2022

Red Bus Customer Care's response Dear Kaushik,

Greetings from redBus Team!

Thank you for reaching out regarding your ticket number TRB[protected].

We deeply regret the inconvenience caused in this matter

As we discussed during our phone conversation, you have confirmed the receipt of the refund amount.

Stay safe, stay healthy!
Your redBuddy