[Resolved] Redbus — Refund not initiated nor given

[Resolved] Redbus — Refund not initiated nor given

O Omesh Moorjani

I've been at the boarding point at 720. The bus was delayed by over half hour. Did not wait for more than a minute and left. The bus driver was rude and discourteous. I have made a complaint with redbus. They have told the coach. The company people have agreed it was staff mistake. Yet have not initiated refund. I want my refund of 1680 for services not provided despite following instructions. Case15567446 been registered at redbus. Kindly get me my refund. Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint.
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Red Bus Customer Care

from Bengaluru, Karnataka

Verified Support

Hi Omesh,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us with your query.

We tried reaching you with no luck. We have processed a refund of INR 1680/- today. This should reflect in your source account in 5-7 bank working days. Thank you for choosing redBus.

For any other questions you may have or help with your future travel bookings please write to us using the link https://m.redbus.in/help

Thank you for choosing redBus.

Have a great day!

Take Care,
redBuddy

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