[Resolved] Redbus — refund not processed

gaurav dhakan

from Mumbai, Maharashtra

Website:

www.redbus.in

I had booked bus ticket on redbus on mon, may 14, 2018 at 8:27 pm (2 seats) from mumbai to panjim naik travel akb (Seat no. 8 & 9). The amount of rs. 2952/- was paid with credit card.

The ticked was successfully cancelled on the same day mon, may 14, 2018 at 9:12 pm. I have then received a cancellation confirmation email from [protected]@redbus.in regarding the process of refund of rs. 2630/- (Screenshot attached)

I have marked ccd consumer complaint for the wrong doing and unethical behavior from redbus of not refunding the money as promised.

Gaurav
+91 [protected]

+1 photos

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Jul 2, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!!!

We deeply regret the inconvenience caused. We are checking this with our relevant stakeholders. We will keep you posted.

Regards,
Team redBus.