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Hi Vinay!
Greetings from all o[censored]s, here at redBus!
Thank you for reaching out to us regarding the refund status for your ticket ID TP4M63853754.
I understand that this experience may be causing an inconvenience to you, and I am truly sorry. Upon receiving your query, we re-checked our internal systems and the payment gateway to re-confirm your refund status. Both checks indicate that the refund has been successfully processed by redBus on 21st October to the mode of payment used by you for this transaction.
As mentioned, in our previous mail, we are sharing the details of this refund once again. The refund for your ticket has been initiated from our end on 21st October to the mode of payment used by you for this transaction.
Basis the policy of your bank, the amount should reflect in your account within 5 - 7 business days.
Details of the transaction are given below:
• PO No.: [protected]
• Refunded Amount: Rs. 1365/-
Since the refund period has transpired and you have not received the amount yet, we request you to get in touch with the bank officials with the help of the refund reference number shared above.
I hope this response was satisfactory.
Once again, I thank you for choosing redBus and apologize for any inconvenience caused.
Thank you for choosing redBus.
Have a great day!
Take Care,
Team redBuddy
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Greetings from all o[censored]s, here at redBus!
Thank you for reaching out to us regarding the refund status for your ticket ID TP4M63853754.
I understand that this experience may be causing an inconvenience to you, and I am truly sorry. Upon receiving your query, we re-checked our internal systems and the payment gateway to re-confirm your refund status. Both checks indicate that the refund has been successfully processed by redBus on 21st October to the mode of payment used by you for this transaction.
As mentioned, in our previous mail, we are sharing the details of this refund once again. The refund for your ticket has been initiated from our end on 21st October to the mode of payment used by you for this transaction.
Basis the policy of your bank, the amount should reflect in your account within 5 - 7 business days.
Details of the transaction are given below:
• PO No.: [protected]
• Refunded Amount: Rs. 1365/-
Since the refund period has transpired and you have not received the amount yet, we request you to get in touch with the bank officials with the help of the refund reference number shared above.
I hope this response was satisfactory.
Once again, I thank you for choosing redBus and apologize for any inconvenience caused.
Thank you for choosing redBus.
Have a great day!
Take Care,
Team redBuddy
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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Greetings from redBus!
We regre the hassle caused due to bus cancellation. We have initiated a full refun back to the payment source on 21st Oct 2020. It will be credited back to the payment source in 5 to 7 business days. Kindly wait for refund credit as per the timeline shared. we appreciate your kind patience in this regard.
Thank you,
Team redBus