[Resolved]  Redbus — Refund Not processed

Hello sir/madam.I booked my ticket 23.22021 from the destination tirunelveli to vellore on (25.2.2021) through the redbus.They received my payment but they can't confirmed my ticket. Also they mentioned refund has been initiated in to my wallet account within 5-7 bank working days. Already 2 months gone.. still the payment was not received in to wallet / bank account. I'm so disappointed. I need my amount back rupees.650 immediately. Please try to respond my words.
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Aug 8, 2021
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Apr 25, 2021
Updated by Saaaaaa
I need a refund immediately. I was waiting more than 2 months to receive my payment.
Verified Support
Apr 28, 2021
Red Bus Customer Care's response
Hi,

Greetings from redBus!

We apologize for the inconvenience caused. We request you to revert with the registered email ID/ mobile number or share the details at mobile @redbus.in so that we can have a check and share an update.

Thank you for choosing redBus.

With regards,
Team redBus
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