[Resolved]  Redbus — refund not received

I booked bus ticket from patna to jamshedpur on 5th oct 2017 from redbus & my date of journey was on 6th oct but due to some cause i cancelled my ticket. Today its been 6 days but still i haven't got my refund back to my bank account.
So, i request u to pl. Process my refund as soon as possible.

Ticket number:- tkaz20878289
From:- patna
To:- jamshedpur
Date of journey:- 06/10/2017
Travels:- singh travels
Bus type:- a/c seater/sleeper (2+1)
No. Of seats:- 1
Seat number:- sl4.
My email id:- [protected]@gmail.com