[Resolved] Redbus — refund not received

Rockcutson M Vellaipandian

from Attingal, Kerala

Address:

6856513

I have booked the following ticket for Rs.2520 and cancelled with 10% charge . But the amount have not been refunded yet. The details are given below

-redBus mTicket
Route: Kumily (kerala) to Chennai
Ticket No: TN2V75235071
Passenger: Rockcutson (34, MALE)
PNR: YBMA141046
Travels: YBM Travels
Departure: 08:30 PM Jan 26, 2019
Seat Numbers: 10, 11, 15
Total fare paid: Rs.2520.0
Boarding point: Kumily
Landmark: RMTC Tamilnadu bus stand
Address: Tamilnadu bus stand
Boarding point contact: [protected] [protected]
YBM Travels Customer Care: [protected].

Cancellation mail copy-

10% cancellation charges applicable..
Pls confirm..
Rgds,
S. Pradeepkumar,
[protected]
Show quoted text

Please do the needful.

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Mar 29, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2019

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!

We would like to inform you the ticket id: TN2V75235071 is not cancelled.

Kindly request you to write to [protected]@redbus.in with the screenshot of any mail confirmation or message confirmation you received stating that ticket is cancelled.

Thank you for contacting redBus.

Have a nice day.

With regards,
Team redBus

Feb 28, 2019

Updated by Rockcutson M Vellaipandian My complaint was resolved refund was made. Thanks for this consumer complaint website and red bus.