[Resolved] Redbus — refund not received | |
Ticket of moonlight bus from chandigarh to jammu was booked on 13.04.2019. The result of booking was unsuccessful but an amount of rs 682 were debited from my account. The message from red bus was received that the said amount will be refunded back to me. Today is 28th april 2019 but still the amount has not been refunded. Kindly take the appropriate action to refund the amount and oblige. Transaction id s1904132011187282110751
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Jun 14, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support May 05, 2019 Red Bus Customer Care's response Hi, Greetings from redBus! We are sorry that your transaction[protected] was failed and the refund was unsuccessful due to some rare technical issues. We have reprocessed the refund on 5th May 2019. You will receive it within 7 bank working days. We regret the delay caused. Your kind understanding in this matter is much appreciated. For any other questions please write to us at https://www.redbus.in/info/redcare. Regards, Team redBus. | |
 1 Comment | |
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I booked a bus from surat, gujarat to una, gujarat.it was late by two hours and we have to wait at the boarding point because our home is 20km away.the bus name is shree jalaram travels(viral).who will give me that two hour compensation?
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