[Resolved] Redbus — refund not received

Saikrishna Peethani

from Nellore, Andhra Pradesh

Address:	5-11, Sanjay Gandhi nagar, shapur nagar, Hyderabad, Telangana, 500055
Website:	www.redbus.in

I have booked a ticket in redbus on[protected] from ravulapalem to hyderabad
Journey date[protected]
Ticket details :
Tkt no 63328450, name:p. Saikrishna, ravulapalem-jeedimetla, srvc no:2017/amp-mdk seats:15 (M), fare:625.0, doj:10-oct-2019, 09:00 pm hrs, arrival time:11-oct-2019, 07:00 am, uid:0183, ph:[protected], www.redbus.in
I have cancelled my bus ticket on[protected] in redbus, journey date[protected] ticket no 63328450 from ravulapalem to hyderabad, they sent message that the money will be refunded in 2-7 working days but till now i have not received the refundable amount
I have been called many times but they don't respond

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Feb 8, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

Red Bus Customer Care's response Hi Saikrishna,

Greetings from redBus!

We regret the inconvenience caused. In order to resolve your issue, we request you to share with us the registered mobile number, email address and the ticket number at [protected]@redbus.in

Look forward to your response.
Team redBus