[Resolved] Redbus — Refund not received

Vikrant Tiwari Mangal

Address:

Domlur Layout, Karnataka Bangalore Bangalore District Karnataka India - 560071

Booked my bus ticket by redbus on 31 march 2021 (Tin): TQ4X19730695 from JAUNPUR to DELHI for dated 1 April 2021 that ticket amount was 1, 363.94(ticket amount)-149.99(Discount amount)=1, 213.95/- Rs. And Bus operator has cancelled the ticket on their own without any solid reason.
The problem is that still i have not received refund amount in my bank account. And in received cancellation mail they mentioned that they will return that amount within 7 days
So why they are not refunding my cancellation amount and i request kindly refund my money. Please give me response as soon as possible..

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Aug 12, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Apr 08, 2021

Updated by Vikrant Tiwari Mangal they are not taken any action about this cancellation . even not sending any confirmation mail and or even not getting any call from the redbus. So request to you please help me to get the refund amount.

Verified Support

Apr 10, 2021

Red Bus Customer Care's response Hi Vikrant,

Greetings from all o[censored]s, here at redBus!

We tried reaching you with no luck. We apologise for the inconvenience caused. We have processed a refund of INR 1213.95/- today. This should reflect in your source account in 5-7 bank working days. Thank you for choosing redBus.

For any other questions you may have or help with your future travel bookings please write to us using the link https://m.redbus.in/help

Thank you for choosing redBus.

Have a great day!

Take Care,
redBuddy

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