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Hi Chandra Sekar,
Thank you for reaching out to us regarding the refund status for your ticket no. TQ4G36879940.
I understand that this experience may be causing an inconvenience to you, and I am truly sorry.
Upon receiving your query, we re-checked our internal systems and the payment gateway to re-confirm your refund status. Both checks indicate that the refund has been successfully processed from redBus on 19th March 2021 to the mode of payment used by you for this transaction.
As discussed on the call, your refund has been initiated from our end on 19th March 2021 to the mode of payment used by you for this transaction.
PO No. :[protected]
Refunded Amount: Rs. 581.10/-
ARN or Refund Reference no.:[protected]
Basis the policy of your bank, the amount should have reflected in your account by now. Since the refund period has transpired and you have not received the amount yet, we request you to get in touch with your bank with the help of the information shared above.
We have shared the details via email as well. Please refer to the same.
Have a great day!
Note: We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Thanks and regards,
Team redBus
Thank you for reaching out to us regarding the refund status for your ticket no. TQ4G36879940.
I understand that this experience may be causing an inconvenience to you, and I am truly sorry.
Upon receiving your query, we re-checked our internal systems and the payment gateway to re-confirm your refund status. Both checks indicate that the refund has been successfully processed from redBus on 19th March 2021 to the mode of payment used by you for this transaction.
As discussed on the call, your refund has been initiated from our end on 19th March 2021 to the mode of payment used by you for this transaction.
PO No. :[protected]
Refunded Amount: Rs. 581.10/-
ARN or Refund Reference no.:[protected]
Basis the policy of your bank, the amount should have reflected in your account by now. Since the refund period has transpired and you have not received the amount yet, we request you to get in touch with your bank with the help of the information shared above.
We have shared the details via email as well. Please refer to the same.
Have a great day!
Note: We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Thanks and regards,
Team redBus
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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Greetings from redBus!
We apologize for the inconvenience caused. We are working on the concern raised and will share an update at the earliest.
Thank you for choosing redBus.
With regards,
Team redBus