[Resolved] Redbus — Refund not received for more than 30 months

vijay muthuswamy

from Madurai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600100
Website:	www.redbus.in

I have booked a ticket from Madurai to chennai on 2 December 2016 . On the date of journey I've received a sms stating that the Bus is cancelled due to technical issue and the redund will be processed within 7 working days...
i've been trying to get in toch with the stupid customer care service of the REDBUS... asusal same dialouge"we'll do the needful help... its been almoat 40 days still the refund isnt reflected...

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Feb 15, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2017

Red Bus Customer Care's response Hi Vijay,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.