Redbus — Refund not received since 2months

I am writing to you after great humiliation and no resolution from Redbus.

This is regarding on my refund for the ticket payment TJCN98424964 and Ticket: Ticket number (TIN): TJDM32735244.

I haven't receive my refund yet. The total refund amount is Rs.3007/-.

I have made N' number of calls to red bus team and even in mails too. They are keep on saying, the refund has been done. I have checked with my bank. The amount is not reflected to my account.

There is no reply for my all mails/

Please look into this issue at the earliest.

Awaiting for your response.