[Resolved] Redbus — refund not reissued

Khyati92

from Aurangabad, Maharashtra

Website:

Redbus

I booked a ticket from pune to bombay ticket id. Tmam35205812 which i was supposet to board from balewadi. I waited for an hour the bus never came at tge boarding point. I went to the next boarding station but there also no signs of bus. The bus never showed up i called redbus well within the time and has been continuously talking to them. They asking to take the refund from bus operator service and bus operator service is asking me to take refund from redbus. They tellme complaint in the forum we dont care

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Nov 15, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2018

Red Bus Customer Care's response Dear Khyati

Greetings from redBus.in!

Ticket ID : TMAM35205812

We would like to inform you that the refund for the above ticket has been initiated on September 28, 2018 and the same should reflect in your source account in 7 business days from the time of initiation as per standard banking procedures.

We request your co-operation in this regard.

Thanks,
Team redBus.