[Resolved] Redbus — refund of amount deducted 855/- and bus ticket booking failed on 12/6/18 | |||
I booked a bus ticket from Delhi to Lucknow on 12/6/18 at 07:06 am..The amount 855/- got deducted from my Credit Card successfully and the booking failed.. I received a mail and message that due to some error the booking failed...The deducted amount 855/- would be added to my account/card within 7 business days.. Its been a month now and m yet to receive the deducted amount.. If this is the service of redbus.in then m sorry but i would neither travel nor suggest anyone to travel via redbus.in... Its really embarassing that neither i received any notification regarding delay nor I received the deducted amount 855/- in my account/card.. Requesting you to look into the matter and return the deducted amount 855/- in my account/card to the earliest... Looking forward for a quick response.. Regards Priyanka Kanoujia Reference id: [protected] Transaction ID: [protected] Refund Amount 855.00 Was this information helpful? | |||
Aug 28, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Jul 13, 2018 Red Bus Customer Care's response Dear Priyanka, Greetings from redBus! Trip id[protected] Upon checking, the refund is already processed from our end. We request you to get in touch with your bank with ARN - 75120338164000101038134 for further assistance. Thank you for contacting us. Team redBus. | |||
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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Date of incident - 8th July 2018
Description:
I was booking 5 tickets from Mumbai to Alibag, my money got deducted immediately but the ticket was not booked. I have attached the screenshot of the error for your reference.
Kindly look into this as soon as possible.
Thank you.