[Resolved] Redbus — Refund of amount towards cancelled tickets of Bus from Digha to Kolkata on 26.6.2017

[Resolved] Redbus — Refund of amount towards cancelled tickets of Bus from Digha to Kolkata on 26.6.2017

J jaiswalgs from Pune, Maharashtra

We have booked two red bus tickets for return from Digha to Kolkata (by Moumita Travels) scheduled dep. on 26.6.2017 at 3.30 p.m. The same was cancelled on 25.6.2017 and we got confirmation message on my mail id from PayU on behalf of www.redbus.in that refund request has been processed and money should reflect in my account with 5-7 days. However, till date I have not received any confirmation message that whether the amount has been credit to my account or not. My Transaction ID: 24034603 as conveyed to me by PayU mail stated above. Pl. do the needful so that I can get my refund without any further delay. (G.S. Jaiswal) Was this information helpful? No (0) Yes (0)
Aug 10, 2017 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Jul 10, 2017 Red Bus Customer Care's response Dear Jaiswal, Greetings from redBus.in! Ticket ID : TK7M44557288 We would like to inform you that the refund of Rs.660/- has been initiated on June 24, 2017 for the above mentioned ticket and the same should have reflected by now as per the standard banking procedures. Please get in touch with your bank with the below mentioned bank reference number. Bank reference :[protected] Please write to us on [protected]@redbus.in if still the problem persists. We thank you for your co-operation. Regards, Team redBus.in!
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