[Resolved]  Redbus — refund of bus journey on oct 25 not refunded till date

Travel date - Oct 25 - Bangalore to Hyderabad in Morning start travels. Have raised complaint whose # is 11352461. The ticket price is Rs. 3150. I have been refunded only Rs. 800 with an idiotic reason. Later when I yelled at them multiple times, after a month they agreed to refund the remaining Rs. 2350. Was informed that the refund will complete in couple of days. When I again called them, they told that they have to investigate again - starting from scratch. After the 're-investigation', they irritated me several times that the remaining amount will not be refunded. After I yelled at their managers, my complaint has been taken seriously and then they came to a conclusion that the amount will be refunded. However, till date (1.5 months) I have not received my refund. If there is any issue with my bank account, they don't even inform. I myself have to call them several times for the status. ### in true sense!