[Resolved] Redbus — refund of bus ticket... redbus cheated me

sandeephraut

from Yavatmal, Maharashtra

Address:

Vishal nagar, pimpalgaon raod yavatmal, 445001

This my booking info:

Redbus mticket
Route: aurangabad to yavatmal
Ticket no: tn9j80864045
Passenger: sandeep raut (35, male)
Pnr:[protected]
Travels: khurana express services
Departure: 11:55 pm aug 21, 2019
Seat numbers: 21u
Redbus discounted fare: rs.919.00

When i reached there place. There is bus on that timing... I called customer care of redbus.. They said they will refund the money...

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Oct 8, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2019

Red Bus Customer Care's response Hi Sandeep,

Greetings from redBus!!

We are sorry to hear about the issues. On checking we found that the bus operated as per schedule. For this reason, we are unable to process a refund against your ticket. In case, you have received any communication from the bus operator regarding the cancellation, please send us a screenshot of the message at [protected]@redbus.in to assist you further.

Thank you,
Team redBus