[Resolved] Redbus — refund of cancellation of bus service by bus operator

Vishwanath Arakeri

Address:

Tirupur, Tamil Nadu, 638701

Tirupur to bangalore bus journey was cancelled by bus operator on 30/10/2019 at 8:30 am. But till now i havent received the refund from redbus.

By trip id: tnbt79101872

It is found that aeon travels agency is such an irresponsible agency with whom redbus is working. They cancel the bus tickets 1-2 hrs before the boarding time and put the travler in to hell lot of trouble. They dont even pick up the call after they leave the cancellation message, if we try to confirm reg cancellation of bus journey by them.

I request redbus to blacklist aeon travels services from bangalore to tiruppur (Tn) and refund my ₹.645/-. I have called redbus customer support twice reading this query.

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Mar 19, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2020

Red Bus Customer Care's response Hi,

Greetings from redBus!

We understand your concern. For the ticket ID: TNBT79101872, the refund of Rs.645/- was initiated on 30th October 2019. Please check with your bank with the reference id: 20191030111212801300168235548798298.
Please be rest assured the refund process is complete from redBus end.

Thank you for choosing redBus.

With regards,
Team redBus.