Redbus — Refund of money

Address:	Visakhapatnam, Andhra Pradesh
Website:	www.redbus.in

I booked a ticket on 20th Sept and the journey is on 21st Sept., my bus was cancelled by service provider(dhanunjaya travels) and the was not yet refunded till date, at least i wasn't given any intimation regarding refund intitiation ...even when i was trying to reach them on their customer service number they were too busy such that they cannot even ans a call