[Resolved]  Redbus — Refund of money

Address:560003
Website:redbus.in

Refund of money
I have booked the ticket from banglalore to kodaikannal (Ticket no: tjdb42489936, phno:[protected] on the date[protected]. Due to some reason i have cancelled the ticket on[protected], but as per the redbus policy its been 7 working days still now i haven't received the cancellation money from banglalore to kodaikannal. Pfa of the bank statement from[protected] to[protected] and the ticket i have booked.
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Feb 26, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2017
Red Bus Customer Care's response
Hi Anil,

Greetings from redBus!!

We are sorry for the inconvenience caused. Due to some technical reasons the refund was bounced back. However we have initiated the refund again on priority. Refund will be reflecting within 7 bank working days.
We request your kind patience in this regards.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.
Complaint comments 

Comments

I had book a ticket from guntur to hyderabad for kesineni bus at 19th night. Money has been debited from my account but ticket is not booked. This happened twice. Each ticket costs 490rs . Please refund my 490*2=980 rs. I have been calling customer care since night. But they are not answering the call. Hope you will solve the issue fast.

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