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[Resolved]  Redbus — refund of money for bus cancellation

I renjith booked my bus ticket by redbus on 24 dec 2017 (Ticket number (Tin): tkd93720870 from pune to bangalore for dated 24 dec 2017, unfortunately bus got cancelled and same has been confirmed by the service provider over call/message on same date.

My problem is that still i have not received the refund amount in my bank account yet and over call redbus representative informed me that i will get refund/confirmation within 24 hrs an its been 11 days and havent recieved my amount/confirmation.

My request is to please refund my money.
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Feb 6, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2018
Red Bus Customer Care's response Hi Renjith,

Greetings from redBus!!!

Sorry, we are unable to fetch any details with the given ticket number. Please share us the registered contact number or email id used while booking the ticket.

Thanks for writing to us.

Regards,
Team redBus
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I booked a bus through red bus for 4th of January but due to some compulsion i had to travel on 3rd itself, so I went to red bus cancellation site for cancellation of my tickets I got a message stating that this ticket can't be cancelled.
My ticket number TM[protected]
My PNR number is ORED2002263
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