[Resolved] Redbus — Refund of the amount

viswanadh tammana

from Hyderabad, Telangana

Address:	534002
Website:	Redbus.in

I have booked a ticket through online from redbus and the operator has reported the bus breakdown and unable to provide alternate bus and when i called for they are shouting like idiots i am serious about their miss behaving and also reported the same to red bus through customer conservation it is very harsh for a girl to undergo like that and there is no refund still in the account

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Apr 24, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2017

Red Bus Customer Care's response Hi Sravani,

Greetings from redbus!!

Ticket id-TK4A72798548

We deeply regret for the inconvenience caused. we are trying to reaching you but there is no response. We have initiated the refund back to your source. It will be reflecting within 7 bank working days.
We have noted your feedback and we have taken the issue very seriously with the bus operator and taken the necessary actions on the same. We'll ensure such types of issues will be reduced in future.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.