[Resolved]  Redbus — refund of ticket amount

I had cancelled a ticket no. Tm[protected] for travel on 07.07.18 from bangalore to coimbatore by conti travels. I received a msg that the refund of rs.1140/- will be credited to the bank a/c from which the booked ticket amount was debited. But ill date the amount has not been credited to the bank account.

I therefore request your goodselves to look into the matter and arrange for refund of the cancelled ticket, at the earliest.
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Sep 1, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2018
Red Bus Customer Care's response
Dear Customer,

Greetings from all o[censored]s, here at redBus!

We would like to inform you for the ticket id: TM[protected] the refund was initiated on 5th July 2018. We kindly request you to check with your bank with the ARN[protected].

Please be rest assured the refund process is complete from redBus end.

Once again, thank you for choosing redBus and we apologize for the inconvenience caused to you.

Have a great day!

Regards,
Team redBus
Complaint comments 

Comments

Hi I have booked the ticket on 21 Aug 18, but its got booked 29 july today . Immediately I have reported the issue on the red bud customer care. They said we can't help on this issue wrost support
Red bus ticket id redBus Ticket - TM8T37519081

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