[Resolved]  Redbus — refund of ticket money

Bus-ticket was cancelled from belgaum to bangalore on 22/august/2018
[transaction id: [protected]; reference id: [protected] dated 22/8/2018 ].

No refund yet.
Reminder sent on 12/october/2018.

Standard reply. [ your reference number for query is 5609456 dated 13/10/2018]

Red bus's complaint tracker is blank. [ https://m.redbus.in/tracker ]

Why this attitude? Why i have to write all this? Applicable refund can be effected in time and finish the task. Everybody shall be at peace. This happens because some people don't do their assigned job, in time may be.

Can we complete this or i need to remind again?
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Nov 2, 2018
Complaint marked as Resolved 
Amount paid by RED BUS. Happy. I shall continue to use this service. The response was very very prompt. Appreciate it. There was immediate response from RED BUS.
Red Bus customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
Red Bus Customer Care's response
Dear Customer,

Greetings from redBus!!!

We apologize for the inconvenience caused.

We would like to inform you for the ticket id: TM[protected] the refund was initiated on 23rd August 2018. Kindly request you to check with your bank with the ARN: IXGAJPNRP9.

Please be rest assured the refund process is complete from the redBus end.

Thank you for contacting us.

With regards,
Team redBus.
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