Redbus — Refund of ticket no. TH5C43866386

Address:

Cachar, Assam

I was alloted two seats of one of the buses of Jagannath Travels which was about to depart from Silchar to Guwahati on April 30, 2015 at 5:45 pm. But all the buses were cancelled due to sudden declared strike. I was assured that the money will be transferred automatically in my account. But, it has not been refunded from your side till now. Several calls have been made from my side to your customer care service number but no one received the call. I also enquired the matter in Jagannath Travels' office but they said it is your company's responsibility to refund me and also assured that I shall receive the money very soon. Please look into the matter as soon as possible