[Resolved]  Redbus — Refund o[censored]ntravelled Ticket

Address:

Chennai, Tamil Nadu

I have booked a single ticket from tambaram to salem in national travels for my uncle. The reporting time at the boarding point is 10:55pm. But we arrived at 10:30 itself. It was really annoying for all passengers about national travels punctuality. All the mobile numbers were switched off. We couldn't reach either national travels or red bus phone numbers. After 12:30 am buses from National travels arrived the spot and when passengers asked about the timings, they treated us badly. When we showed the tickets to each bus, they denied the entry into the bus and told us bus is yet to come. We waited till 1 am and no drivers called us and we were in the boarding point and our phone was working fine. Red bus does not have phone service after 11 pm. National travels chennai- does not pick up the phone at all. I already called the Customer care number of RED BUS more than five times. Each time, I used to get the reply that this issue will be resolved in 24 hrs. It s been 2 weeks and i didnt even get any reply or refund from them. I am really fed up of calling them again and red bus have to refund for my untravelled ticket since there is no mistake in my side. Passenger Name : N. Srinivasan Red bus Ticket no: TGA[protected] Route : Chennai To Salem Boarding Point :Tambaram Travel date : Sept. 12, 2014, 10: 55 PM Mobile No: [protected] ( in which the ticket is booked) Thanks Gopi [protected]