Comments
Dear Archana,
Greetings from redBus Team!
Thank you for reaching out regarding your ticket number TR6N83888741.
We are happy to inform you that the amount has been refunded to the original source of payment used by you. A screenshot of the refund initiation from our end has also been attached for your reference.
As per the standard banking procedure the amount will be refunded within 5 to 7 bank working days in the name of IBIBO Group Pvt/redBus.
Below the refund details:
Refunded Amount: Rs. 2515.18/-
Initiated on: 24/05/2022
Source: Original mode of payment
ARN or Refund Reference Number: [protected]
If you do not receive this amount within the expected time, please reach out to then bank customer care team using the number mentioned on the back of your card with the above provided refund reference number. In case this payment was made using a credit card, please check the previous statement/unbilled transactions before reaching out to the bank.
Stay safe, stay healthy!
Your redBuddy
Greetings from redBus Team!
Thank you for reaching out regarding your ticket number TR6N83888741.
We are happy to inform you that the amount has been refunded to the original source of payment used by you. A screenshot of the refund initiation from our end has also been attached for your reference.
As per the standard banking procedure the amount will be refunded within 5 to 7 bank working days in the name of IBIBO Group Pvt/redBus.
Below the refund details:
Refunded Amount: Rs. 2515.18/-
Initiated on: 24/05/2022
Source: Original mode of payment
ARN or Refund Reference Number: [protected]
If you do not receive this amount within the expected time, please reach out to then bank customer care team using the number mentioned on the back of your card with the above provided refund reference number. In case this payment was made using a credit card, please check the previous statement/unbilled transactions before reaching out to the bank.
Stay safe, stay healthy!
Your redBuddy
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Greetings from redBus!
We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.
You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.
With regards,
Team redBus
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Thank you
With regards