[Resolved] Redbus — Refund problem

Sachinkumar21

Address:

VILL HATHIPUR, POST MAHANGUPUR DHAHAR, ATRAULIA AZAMGARH

I have booked two tickets from akbarpur to Delhi on 14 August (4:44pm). At the boarding time I called bus operator and then he said bus cancelled, then immediately I complaint Red bus customer care and ask about my refund they told with in 48 hour u got ur refund and now 10 days passed and I couldn't get my refund I called again and again but they always told wait 24 hours.

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Aug 13, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2020

Red Bus Customer Care's response Hi Shashikant,

Greetings from redBus!

Ticket ID - TP9A62369810

We are sorry that the bus was cancelled by the bus operator due to unforeseen reasons. We have taken your concern with the operator and have shared feedback on this regard. We have also asked him to ensure that such instances never occur in the future. We have initiated the refund on 25th August 2020. You will receive the refund within 5-7 bank working days. Thank you for contacting redBus. Have a good day.