[Resolved] Redbus — refund - reg | |||||
Dear customer Your refund of rs. 455.00 has been processed by redbus. The amount will reflect in your bank account or wallet used for payment within 2-7 working days. You may quote your phone number used for booking as reference for any further follow up with redbus Base fare: rs. 800.00 Insurance: rs. 15.00 Service tax: rs. 40.00 Total ticket fare: rs. 1710.00 Amount paid by you: rs. 1710.00 Here are details on refund calculation: Amount paid by you: rs. 1710.00 Convenience fee: (-) rs. 855.00 Cancellation charges: (-) rs. 400.00 Final refund amount: rs. 455.00 How are cancellation charges calculated? Cancellation time: Cancellation policy: Dear customer Your refund of rs. 455.00 has been processed by redbus. The amount will reflect in your bank account or wallet used for payment within 2-7 working days. You may quote your phone number used for booking as reference for any further follow up with redbus Base fare: rs. 800.00 Insurance: rs. 15.00 Service tax: rs. 40.00 Total ticket fare: rs. 855.00 Amount paid by you: rs. 855.00 Here are details on refund calculation: Amount paid by you: rs. 855.00 Cancellation charges: (-) rs. 400.00 Final refund amount: rs. 455.00 How are cancellation charges calculated? Cancellation time: 10/7/2018 3:42:35 pm Was this information helpful? | |||||
Dec 5, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Oct 23, 2018 Red Bus Customer Care's response Dear Customer, Greetings from all o[censored]s, here at redBus! Thank you for reaching out to us! We are really sorry for the inconvenience caused. In order to resolve your query/issue, request you to share the following details via [protected]@redbus.in. Mobile No: Registered email id: redBus Ticket id: Once we receive these details, we will work on the resolution. Once again, we thank you for choosing redBus. Have a great day! Looking forward to your response. With thanks, Team redBus | |||||
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